Privacy Policy

1. Who We Are

NordicB2B is a product of Kontorva Oy, a company registered in Helsinki, Finland (Business ID: 3456789-0). We provide B2B sales intelligence services across the Nordic region. For any privacy-related inquiries, you can reach us through our contact page.

2. Data We Collect

We collect and process the following categories of personal data:

• Account Information:Name, email address, company name, job title, and phone number provided during registration.
• Usage Data:Information about how you interact with our platform, including searches, saved lists, and feature usage.
• Technical Data:IP address, browser type, device information, and cookies for platform functionality.
• Communication Data:Records of correspondence when you contact our support team.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our sales intelligence platform
• To process your subscription and billing
• To personalize your experience and improve our services
• To communicate with you about updates, features, and support
• To ensure platform security and prevent fraud
• To comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, we process your data based on: (a) contractual necessity to provide our services; (b) legitimate interests in improving our platform and preventing fraud; (c) your consent for marketing communications; and (d) legal obligations we must comply with.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate our platform (hosting, analytics, payment processing)
• Professional advisers (lawyers, accountants) when necessary
• Authorities when required by law or to protect our legal rights

All service providers are bound by data processing agreements and GDPR-compliant safeguards.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account termination, we retain data for up to 24 months for legal and business purposes, after which it is securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to certain processing activities
• Data portability in a machine-readable format
• Withdraw consent at any time
• Lodge a complaint with the Finnish Data Protection Ombudsman

8. International Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and employee training. While no system is completely secure, we are committed to protecting your data.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform. The "Last updated" date at the top indicates when the policy was last revised.